Build and configure event listings from scratch
Specialists create new events inside your Eventbrite account, configure ticket types (including paid, free, donation, and capacity-limited tiers), set visibility rules, and apply your custom branding through the event page editor. Every listing is reviewed against your registration requirements before it goes live. If you have a recurring event format, we document the build so future events follow the same structure.
Manage ticket types, pricing, and capacity rules
As your event fills or your pricing strategy changes, we update ticket tiers, adjust capacity limits, enable or disable promo codes, and manage early-bird cutoffs without requiring you to log in yourself. We track changes in a shared log so you always know what was changed and when. This is especially useful for multi-session or multi-day events where ticket logic gets complicated.
Monitor registrations and handle attendee issues
We check your Attendees dashboard on a scheduled cadence, flag unusual drop-off in registrations, process refund requests through Eventbrite's order management tools, and handle manual attendee additions or transfers between ticket types. If an attendee emails you with a registration problem, we can own that resolution end to end. You stay out of the inbox unless a decision requires your input.
Audit and clean up an existing Eventbrite account
If your account has accumulated duplicate events, inconsistent ticket naming, outdated organizer profiles, or broken order confirmation emails, we conduct a full audit and document what needs to be fixed. We then work through the cleanup systematically, updating event statuses, archiving old listings, and standardizing naming conventions across your event catalog. The deliverable is a clean account and a documented baseline you can hand to anyone.
Set up order confirmation and attendee emails
We configure Eventbrite's order confirmation messages and reminder emails to include the right event details, custom instructions, and any links your attendees need before the event. For clients using Eventbrite's email tools, we also build and schedule pre-event communications to registered attendees. Every email is tested against a real registration before it goes into production.
Connect Eventbrite to your CRM, email platform, or Zapier workflows
We build integrations between Eventbrite and tools like HubSpot, Mailchimp, Salesforce, or Airtable using native integrations or Zapier, so that new registrants flow into your existing contact records automatically. This includes mapping Eventbrite fields to the correct CRM properties, tagging contacts by event attended, and triggering post-event sequences in your email platform. We document every integration so it is not a black box if something breaks.