Configure and Maintain Expense Policies
We build and update your company's expense policies inside Expensify, including category limits, receipt requirements, and approval chains. When your reimbursement rules change or you add a new department, we update the policy rules so employees are working against accurate guardrails. You get a documented policy setup you can reference without logging in to reverse-engineer it.
Review and Approve Submitted Expense Reports
We act as a first-pass reviewer on submitted reports, flagging missing receipts, out-of-policy expenses, and duplicate entries before they reach your finance team or accountant. This includes verifying merchant categories, confirming receipt images are legible, and leaving structured comments on reports that need correction. Your approvers receive cleaner submissions and spend less time on back-and-forth.
Reconcile Corporate Card Transactions
We match imported card transactions to submitted expenses inside Expensify, identify unsubmitted charges, and follow up with cardholders who have outstanding items. For companies using Expensify's corporate card program, we manage the reconciliation workflow so your books close on schedule. This includes flagging aged unreconciled transactions and escalating to the appropriate manager when needed.
Build and Manage Approval Workflows
We configure multi-level approval workflows in Expensify to match your actual org structure, whether that means department-level approvers, project-based routing, or finance-team final review. When employees change roles or leave, we update the workflow so reports do not get stuck in a dead queue. Every workflow change is documented so your team always knows who approves what.
Connect Expensify to Your Accounting Software
We set up and maintain the integration between Expensify and your general ledger, whether that is QuickBooks Online, Xero, NetSuite, or Sage Intacct. This includes mapping expense categories to the correct chart of accounts, configuring export settings, and troubleshooting sync errors when they occur. We test each export before your close date to confirm the data is landing correctly on the accounting side.
Audit an Existing Expensify Setup
If you have been using Expensify for a while without a dedicated administrator, we conduct a structured audit of your current configuration: policy rules, approval chains, category mappings, integration settings, and any open or unreconciled reports. We deliver a written summary of what is working, what is broken, and what is missing, along with a prioritized list of fixes. This is typically the first engagement for clients who inherited a setup they did not build.