Build and maintain your snippet library
We write, organize, and update Superhuman snippets based on your most common reply types: sales follow-ups, scheduling responses, intake questions, and internal communications. Each snippet is named and structured so you can trigger it in two keystrokes. We review and refresh the library monthly as your language and processes evolve.
Configure and enforce your triage system
We set up your Superhuman triage workflow to match how you actually process email, including which senders get immediate attention, which threads get deferred, and how done is defined for your inbox. We document the logic so any team member or future specialist can maintain it consistently. If your triage breaks down over time, we audit and rebuild it.
Manage labels, splits, and inbox categories
We create and apply a label architecture that maps to your real workflows, whether that means separating client threads from vendor communications or isolating newsletters and receipts from actionable mail. We use Superhuman's splits to give you a clean view of what actually needs a response. Label structures are documented so they stay consistent as your volume grows.
Handle high-volume inbox triage on your behalf
For clients who receive significant daily email volume, we log in and process your inbox on a scheduled basis, archiving noise, flagging priority threads, and drafting responses for your review. We use Superhuman's read statuses and remind features to surface threads that need follow-up before they fall through the cracks. You review and send; we handle the sorting and drafting.
Integrate Superhuman activity with your CRM and task tools
We connect your Superhuman email activity to tools like HubSpot, Salesforce, or Notion by building supporting workflows in Zapier or Make that trigger on email events. When a specific sender replies or a thread is marked done, we can push that signal to your CRM, create a task in Asana, or log a note in your project tracker. The result is that your inbox stops being a silo.
Audit and migrate an existing Superhuman setup
If you have an existing Superhuman configuration that has grown messy or was never properly set up, we conduct a full audit: reviewing your current snippets, labels, keyboard shortcuts, and connected accounts against what your actual workflows require. We document what exists, identify gaps, and rebuild or reorganize so the tool matches how your team works today. Migration from a previous email client setup is included in this scope.